Critters Direct's Live Arrival Guarantee is null and void if destination temperatures are below 45 or above 85 degrees Fahrenheit on the day package is delivered UNLESS the "Add Heat/Cold Pack" shipping option was selected when order was placed.
- All orders shipped via USPS
- Orders are shipped Monday - Friday
- Orders received before 12:00 PM EST ship same day (unless otherwise directed)
- First-Class Mail (3-5 days)
- Priority Mail (2-3 days)
- Priority Mail Express (1-2 days)
- You will receive an email from Critters Direct with shipping and tracking information